D. Lynn Kelley joins the Michigan ACMP Chapter to discuss her book "Change Questions".
Grab a copy of "Change Questions" today from your favorite book store and be part of a lively discussion with D. Lynn Kelley during our June Book Club.
About the Book:
The pace of organizational change has been increasing. Unfortunately, most change activities fail to deliver anticipated results and those that do often fail to sustain. The Change Questions book addresses these critical issues by providing a proven process with a strong record of sustainment that can be used by anyone responsible for implementing organizational change.
The book includes a case study with examples and stories of transformation at Union Pacific Railroad over eight years. At Union Pacific, the use of the Change Questions resulted in a dramatic increase in operational performance and a 96% sustainment rate over hundreds of change initiatives.
A digital workbook that can be used as a self-guided tool for implementing change can be accessed through the Change Questions website (changequestions.net). The digital workbook is in a fillable pdf format and includes meeting timelines, deliverables, and sample agendas.
The Change Questions represent a new way of thinking and acting characterized by an investigative process that creates a situational and customized approach to change. Whether the reader is a professional, a student, or someone who has been asked to lead a significant organizational change for the first time, this framework is easily used to implement change that sustains.
About the Author:
Dr. Lynn Kelley has carved a path marked by leadership roles in manufacturing, engineering, supply chain, and continuous improvement across diverse industries at a global scale. Lynn served as Senior Vice President of Supply Chain and Continuous Improvement at Union Pacific Railroad, and now serves as a Senior Advisor to BBH Capital Partners, where her expertise helps to fuel the firm's investment endeavors.
Before her tenure at Union Pacific, Lynn held the position of Vice President of Operational Excellence at Textron, earning her a seat at the executive leadership table. Armed with a PhD in evaluation and research, Lynn also taught undergraduate and graduate statistics courses. Prior to her foray into academia, Lynn's operational experience led her to serve as the Executive Vice President and Chief Operating Officer of Doctors Hospital in Detroit.
Throughout her career, Lynn has forged a trail of achievement by expertly guiding organizations through Change Management initiatives. From Continuous Improvement and Lean Manufacturing to Engineering, Six Sigma, and Supply Chain optimization, Lynn's practical methodologies have consistently delivered operational excellence that engages employees and surpasses customer expectations. Lynn wrote the Amazon best-selling book, Change Questions with John Shook, which describes their proven change management process.
